Terms of Service.

1 · Acceptance

By using the Gold.Kiosk website, our hardware, or any of our APIs, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind that company. If you do not agree, do not use the service.

2 · Definitions

• "We," "us," "Gold.Kiosk" — AI Kiosk International Inc. and its regional operating entities.
• "Kiosk" — any Gold.Kiosk branded hardware device deployed in a bank, retailer, or standalone location.
• "Transaction" — a sale of precious metal by you to us (or, via white-label, to a partner for whom we act as processor).
• "Offer" — the price we quote for your item at the end of the valuation flow.
• "Item" — the physical object you place into a kiosk.

3 · Eligibility

You may use Gold.Kiosk only if you:

• are 18 or older;
• present a valid, unexpired government-issued ID;
• are the lawful owner of the item, or have the owner's explicit authority;
• are not subject to sanctions administered by OFAC, the UN, EU, HMT, or the local authority in the jurisdiction of the kiosk; and
• are not a politically exposed person requiring enhanced due diligence beyond the kiosk's automated flow — in which case a human review is required before we complete the transaction.

4 · How a transaction works

1. You place one or more items in the kiosk tray.
2. The kiosk weighs the item, scans its XRF spectrum, and classifies it.
3. We present you with an Offer — a single, firm price inclusive of our margin, valid for 60 seconds.
4. If you accept, the kiosk seals the item into a tamper-evident pouch and initiates payout to your chosen rail. If you decline, the item is returned to you within 15 seconds.
5. Title transfers on acceptance. Funds settle to your designated rail per the timelines in section 8.

You are under no obligation to accept the Offer. If you decline, you leave with your item and no record is retained beyond what AML regulation requires.

5 · Pricing & the offer

Our Offer is calculated as: mass × measured purity × LBMA spot, minus a transparent refining fee disclosed on-screen before you accept. LBMA spot is polled every 15 seconds; the Offer you see is the Offer you get. We do not adjust it between display and acceptance.

If the Offer expires (60-second window), we recompute at the prevailing spot. A declining spot market does not retroactively reduce an accepted Offer.

6 · Title, authenticity & warranty

By placing an item in the kiosk, you warrant that:

• you own the item outright or have explicit authority to sell;
• the item is not stolen, pledged, counterfeit, or subject to any lien;
• the item is not a national-cultural-property artifact that cannot be exported under local law.

If an item is later determined to be stolen or encumbered, we will cooperate fully with law enforcement. You remain liable for any loss we incur as a result of a breach of the above warranty.

7 · Right to cancel

Because title transfers on acceptance and the metal is promptly routed to a refinery, Offers cannot be reversed once accepted. This is stated in the kiosk flow at least twice before acceptance. If you believe an error occurred during valuation, contact us within 24 hours at disputes@goldkiosk.com; every transaction's XRF spectrum and weight log is preserved for seven years and can be re-audited.

8 · Fees

Our refining fee is disclosed at the Offer screen. It varies by item class (coin, bar, jewelry, dental) and by jurisdiction. Typical ranges are 3–7% of gross value; the kiosk always shows the absolute figure in local currency.

Payout rails: bank transfer settles within 60 seconds on fast rails (SEPA Inst, FPS, IPS, PhonePe), card within 3 business days, ACH next business day, cash (GK-2200V only) dispensed on-site. Rail fees, where any, are deducted transparently.

9 · Prohibited conduct

• Presenting items you do not own, or items known to be counterfeit.
• Attempting to structure transactions to evade AML thresholds ("smurfing").
• Reverse-engineering the kiosk firmware, tampering with the hardware, or attempting to access the operator plane without authorization.
• Scraping, stress-testing, or automating requests against the public API outside the documented rate limits.

10 · Intellectual property

The Gold.Kiosk name, logo, hardware design, firmware, valuation models, and site content are our property or licensed to us. Nothing in these Terms grants you a license to use them beyond interacting with the service as intended.

11 · Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising from your use of the service is capped at the greater of (i) the gross value of the most recent transaction that gave rise to the claim, or (ii) USD 1,000. We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms excludes liability that cannot be excluded under mandatory law — including death, personal injury, or fraud.

12 · Indemnity

You indemnify us against losses arising from your breach of section 6 (title, authenticity, warranty), including legal fees, forfeiture of the item, and any payout we cannot claw back.

13 · Disputes & arbitration

We aim to resolve every dispute informally. Email disputes@goldkiosk.com with your transaction ID and a description of the issue. If we cannot resolve it within 30 days, disputes are referred to binding arbitration administered by the American Arbitration Association (AAA) in Wilmington, Delaware, in English, under the Commercial Arbitration Rules, by one arbitrator. Consumers retain the right to pursue claims in their local courts where mandatory law requires.

14 · Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Consumer protections under the mandatory laws of your country of residence are not displaced by this choice.

15 · Changes

We may update these Terms. Material changes are announced at least 30 days before they take effect. Continued use after the effective date constitutes acceptance. Prior versions are archived at gold.kiosk/legal/terms/archive.

16 · Contact

AI Kiosk International Inc. · 8 The Green, STE B · Dover, Delaware 19901 · USA
contactus@goldkiosk.com · +1 (800) 969-0506